Service Overview
IT infrastructure is a complex mix of applications, systems, and
networks. While there are a number of software solutions to
monitor performance of systems and networks, application
performance monitoring is a key business scorecard driver and
attention to it is only now beginning to happen.
Service Methodology
Assessment
Identify data sources scorecard metrics relevant to customer market domain and map to application infrastructure metrics in RTO PinPoint.
Design
Design interfaces between data
sources and PinPoint product.
Implementation
Combination of software
tools/utilities and extensions to PinPoint capabilities as
needed to deliver the solution.
-
Roll-out
Trial run of scorecard mapping and
subsequent roll out to production infrastructure.
RTO Solution
RTO’s solution best-of-breed application availability and
performance management solution that allows mapping of business
metrics to application performance metrics while ensuring a
consistently superior user experience.
Role of the System Integrator (SI)
SI’s business domain knowledge, strategic consulting
capability and implementation experience will help maximize delivery of
customer value.
If you are interested in this service offering, please
contact
sales.
If you
are an SI interested in becoming a partner please click here.
